Lieutenant Governor Osbert E. Potter, in his capacity as Virgin Islands Commissioner of Insurance, announces that every Thursday from 9:00 am until 3:00 pm, a staff member from the Division of Banking, Insurance and Financial Regulation will be at FEMA’s Disaster Recovery Center (DRC) on St. Thomas at Tutu Park Mall, and at the DRC on St. Croix in Frederiksted at Rotary West.

The purpose of having a Division of Banking, Insurance and Financial Regulation staff member at these two key locations is to assist consumers who have a homeowners insurance policy yet may still need to apply for FEMA disaster assistance.  These individuals may have questions about their homeowners insurance coverage but are not able to come to the Division’s offices for assistance.

“Many homeowners purchased a hurricane insurance policy that provided dwelling coverage, but not contents coverage, so they may apply for federal disaster assistance to replace the contents in their homes.  Our message to these individuals and to the general public is, before you go to FEMA, please go to your insurance agent to file a claim for damages that are covered by your hurricane insurance policy. The Division staff can also help you understand what is covered and not covered by your insurance policy.” stated Lieutenant Governor Potter.

Lieutenant Governor Potter encourages home insurance policy holders to visit the specific FEMA Disaster Recovery Centers, or go directly to the Division of Banking, Insurance and Financial Regulation on St. Thomas at Nisky Center, 2nd Floor, telephone number 340-774-7166 and on St. Croix at the Office of the Lieutenant Governor, 1131 King Street, 3rd Floor, telephone number 340-773-6459 for assistance.  


Homeowners without insurance should apply with FEMA at